IFG US is partnering with a professional services firm looking for an Accounts Receivable Manager. Our client is making significant investments into this function of the company in terms of technology so looking for someone that will take the role/function to the next level. Very high exposure across the organization with internal and external clients.
They allow you to work from home 2-3 days a week (depending on the schedule).
Responsibilities:
- Oversee all inventory of the firm, including AR and aged WIP.
- Maintain quality relationships with internal and external clients, to understand business and client needs. Meet internally on a regular basis to review all inventory, including WIP.
- Communicate with internal and external clients. Contact clients regarding invoices / accounts which are past due and answer client inquiries via phone and email. Keep appropriate documentation by logging conversations, emails, and other communications in the accounting collection system. Organize documentation as to facilitate follow-up efforts.
- Develop standardized collection plans and strategies for different types of clients and matters. Provide information as requested to facilitate a quick remittance. Obtain and document future payment plan information.
- Configure updated collection policies and strategies in their new collection system.
- Prioritize portfolio of clients so that collection efforts result in maximum benefits. Watch for key indicators that a client account is falling behind, becoming delinquent. Collaborate with other managers to help identify and resolve the root cause of customer issues preventing ontime payment. Develop collection plans and update appropriate parties on a regular basis.
- Identify client account risks, potential credit problems, disputes, and other client issues. Update categories for clients and matters for troubled A/Rs. Generate aging reports, client letters and bill/payment history reports as needed and in accordance with firm policies and procedures.
- Monitor key WIP, AR and collection statistics at the firm level (through dashboards) and develop steps for collection. Previous experience working with dashboards to extract data for analysis and reporting.
Qualifications:
- Minimum of four years of experience with hands-on collection work in a professional services industry, showing progressive growth in responsibilities.
- Highly professional individual with excellent verbal and written communication skills.
Preferred Qualifications:
- Associate or bachelor’s degree in accounting, finance or business.
- Experience with Aderant’s Sierra Collection module or another collection systems such as Thomson Reuters 3E
- Experience with cash applications