Credit & Collections Manager
Location: Houston, Texas Type: Direct Hire Job #28734 Salary: $130,000 Credit & Collections Manager IFG-US is partnering with a growing organization to identify a Credit & Collections Manager to lead its credit and collections function. This role will oversee a team, manage customer credit risk, improve collections performance, and develop strategies to strengthen cash flow and reduce receivables. Key Responsibilities Lead the day-to-day operations of the credit and collections team, including setting goals and managing performance. Develop and implement credit policies, collection strategies, and procedures to manage risk and minimize bad debt. Evaluate the creditworthiness of new and existing customers through credit reviews, financial analysis, and other available information. Establish and monitor credit limits and payment terms and proactively manage the customer credit portfolio. Oversee accounts receivable and collection activities to ensure timely customer payments. Negotiate the resolution of past-due accounts and escalated collection issues. Partner with Sales, Customer Service, Returns, and other business leaders to resolve billing and customer account issues. Analyze credit and collections metrics, identify trends, and provide reporting and insights to senior leadership. Ensure credit and collection practices comply with applicable laws, regulations, and company policies. Hire, train, mentor, and develop team members while addressing performance and personnel matters in partnership with HR. Identify and implement opportunities to improve invoicing, collections, processes, and overall cash flow. Contribute to broader process improvement initiatives and collaborate cross-functionally to resolve problems and improve business performance. Qualifications Bachelor’s degree in Accounting, Finance, Business Administration, or a related field. 4–8 years of credit and collections experience. 1–3 years of supervisory or team leadership experience. Strong knowledge of credit, collections, accounts receivable, and related processes. Experience using ERP systems and Microsoft Excel, including reporting and data analysis. Strong organizational and time-management skills with excellent attention to detail. Ability to manage multiple priorities in a fast-paced environment. Strong analytical, problem-solving, and decision-making abilities. Excellent communication skills across email, phone, chat, and in-person interactions. Demonstrated ability to achieve results both independently and through a team. Flexible and adaptable, with the ability to adjust to changing business needs. Equivalent combinations of education and experience may be considered. Compensation & Benefits $98,000–$124,000 base salary, depending on experience and qualifications. Monday–Friday, 8:30 AM–5:00 PM schedule. Generous PTO and paid holidays. Medical, dental, and vision coverage, with the company covering the majority of medical premiums. Company-paid life insurance and short-term disability. 401(k) with company match up to 4%. Structured training, professional development, and opportunities for career advancement. Apply Now